Hidden Planet W.W. Norton & Company Outlet Stores

Fast Shipping with Professional Packaging

We offer a broad range of shipping options due to our long-running partnerships with UPS, FedEx and DHL. Our warehouse staff are highly trained and will be able to pack your goods in accordance with our exact and precise specifications. Your goods will go through an extensive inspection and will be properly secured before they are shipped. Every day we ship thousands of packages to clients from all over the world. This shows that we're committed to becoming the biggest retailer on the internet. These warehouses are located in Europe in the same way as they are in USA.

It is important to note that orders with more than one item will be processed according to the item.

Prior to shipment before shipping, we'll examine thoroughly the items you've purchased. Today, the majority of orders will be delivered within 48 hours. It is expected that delivery will take between three and seven days.

Returns

Due to the multiple parties involved such as the factory and the warehouse, we cannot completely manage our stock. The actual inventory can change at any moment. It's possible that the stock may run out after your order has been placed.

The period of time is 30 days. If you haven't received your item within 30 days, we are not able to issue a refund or an exchange.

To be considered eligible for return it must be in its original packaging, unopened and in the same state as you received it in. The item must be returned in the original packaging.